Listening Is The New Marketing

In today’s Watch Me Wednesday, Dave gives us a preview of the first story in his new book “Likeable Social Media” coming out May 2011. The Rio in Las Vegas listened and acknowledged Dave’s tweet while he was waiting on a long line at the Aria. By listening, the Rio won Dave over and gained his business the next time he returned to Las Vegas. Do you think listening is the new marketing? Share your thoughts in the comments!