By Brian Murray Last night, @LikeableMedia hosted it's first ever #LikeableChat on Twitter. We had an amazing turnout of over 90 people using the hashtag #LikeableChat. The particpants tweeted over 700 times discussing the core principles of Likeable Media. It was announced on Facebook and Twitter at 8:30pm where the word quickly spread to the participants. Our first tweet chat was a huge success! You can find a full transcript here, but read on for the short version!
There are many great weekly Twitter chats including #U30Pro and #BlogChat. These chats have hundreds of participants and great conversation about a variety of topics. It is our hope that #LikeableChat will evolve into a chat where brands and people can engage and discuss everything from Likeablility to Current Events to Social Media.
Q1: What does it mean to be likeable? #LikeableChat
@davekerpen: Being likeable to me ultimately means following the golden rule. #likeablechat
@alliezog: Being likeable should be easy. Be yourself, be honest, treat others how you'd want to be treated. #likeablechat
@kevingrout: A1 I think it means to be a company that is engaging/cust-oriented enough to attract customers to their brand #LikeableChat
@rvstoltz: Being likeable means being memorable, positively of course, as a person, as a whole, and especially as a brand. #LikeableChat
@franktisellano: Being #likeable means treating your customers/followers like real human beings, giving them a genuine opportunity to be heard. #likeablechat
Q2: What brands do you find likeable and why? #LikeableChat
@samedelstein: A2 Brands that dedicated true resources to making positive change are what I find likeable (and buy from, too!) #likeablechat
@mallorierose: in general, Likeable brands are the brands that remove barriers and connect with ME as a person, not a sale #likeablechat
A few other brands were mentioned as being quite #Likeable including @Jetblue, @Delta, @Blowfishshoes, @dunkindonuts, @toms, @wholefoods, @bestbuy, @deltaassist, @lordandtaylor, @pinkberry, @dkny, @katespadeny, @Zappos, @ChipotleTweets, @dunkinboston, @gymit, @nakedpizza, @IAH, @MLBFanCave, @LivingSocial, @MTV, @Starbucks,@QuakerOats, @groupon, @mtvnews, @thenyknicks, and @Dell.
Q3: Have you ever used social media as an outlet to discuss an unlikeable experience? What was the outcome? #LikeableChat
@mandielyse: A3 Yes, I had a bad experience with a company and I got no response from them. Done doing business with them. #likeablechat
@smitus: I always reach out via SM but don't always receive an answer back. #Likeablechat
@rvstoltz: Yes, and it was the only way I was able to connect directly with the company. Surprising and positive outcome. #LikeableChat
Q4: How can you improve the likeability of your personal or professional brand? #LikeableChat
@alliezog: Q4: Don't try so hard! Provide value, be real and engaging. Be nice :) #likeablechat
@davekerpen: How can you improve your likeability? Start by listening to your customers, & responding to all of them. #likeablechat
@KratzPR: Q4: Be genuine in being there for others, helping others is the most beneficial thing you can do for your brand #LikeableChat
@MallorieRose: Q4: improve your likeability - step 1 SHUT UP AND LISTEN, step 2 take action and HELP #likeablechat
Q5: What makes a Facebook post, tweet or blog post likeable? #LikeableChat
@missversatile: Q5) humor, valuable information and many times just a "Hi, how are you doing today", means person was thinking abt you #LikeableChat
@carriekerpen: A dialogue is likeable. Shouting out a press release on sm? Not so much. #likeablechat
@tylerjbecker: #LikeableChat A5 as a consumer, a brand's post or tweet has to give me some kind of incentive to take action or give them my social currenc
@ottogrl: A5: Unfortunately, you can lose fans and followers as quickly as you can gain them. Like Aretha Franklin said, R-E-S-P-E-C-T! #LikeableChat
Q6: What person do you find most likeable on social media and why? #LikeableChat
Other personalities that were found to be #Likeable by #LikeableChat! Are you listed?
@jeffpulver, @unmarketing, @staceymonk, @joshwolfcomedy, @KhloeKardashian, @jasonfalls, @jimmyfallon, @swaygrl, @roccodispirito, @alyssa_milano, @themarissagreen, @CoryBooker, @str8edgeracer, @chrisbrogan, @cindygallop, @prosperitygal, @ajleon, @rachelsklar, @tedrubin, @claytonsu, @1pageproposal, @ohdoctah, @leolaporte, @ConanOBrien, @mikefraietta, @AnnCurry, @timoreilly, @YogaArmy, and @yokoono
My Favorite Exchange and New Favorite Twitter Account:
About the Chat:
Every Sunday at 10pm- 11pm est. We will have a topic to be announced promptly at 10pm with six questions. It will be your opportunity to engage with the employees and BuzzBuilders of Likeable Media as well as a host of other people who join in! Don't forget to tweet Michele with topics or questions you would like to see in the future!
Were you at the first ever #LikeableChat? What were some of your takeaways? Will you be joining us in the future? Share your thoughts in the comments!