With a generation that is more likely to go online to answer general health questions than ask a doctor, what role does social media play? Social media has the opportunity to provide a means for better patient and community engagement. Healthcare organizations cannot afford to take a “wait-and-see” approach--they may soon find themselves playing catch-up with their competitors. Even if you do not currently have an active online presence, your employees and customers are already using social media and may be sharing information about you.
In today's episode of Carrie's Corner, I dive into some meaningful statistics to clearly illustrate how social media has impacted the health care industry.
Also, I reveal an exclusive upcoming webinar, "Likeable Health: The Social Media Checkup."