All posts by Frank

Brand Integrity 101

By Frank Emanuele

Consistency is perhaps the most overlooked marketing principle. So much lip service is paid to the idea that marketing messages and materials need to be consistent. That’s why we all know the slogans of brands like McDonald’s and Nike: their messaging has been consistent for years. We all learned this (seemingly) basic concept in Marketing 101, so why do so many marketers completely miss the boat? The essential part that is often missing is a cohesive brand attitude demonstrated in every level of an organization’s public presence. Be it the CEO, the community manager, or a call center rep, all members of an organization must dedicate themselves to a consistent theme and tone when interacting with their audience.
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Facebook Comments Go Wild!

By Frank Emanuele

Facebook is just rocking the boat in all sorts of ways these past few weeks, isn’t it? Several weeks ago, the social network introduced replies to comments. Finally! Didn’t we all want that about three years ago? Fast-forward to last week. Facebook’s Twitter envy reared its head once again as it introduced hashtags! Sure, you could argue it’s just integrating an existing feature from the not-so-newly acquired Instagram, but we all know that at heart, Facebook is still trying to cash in on some of the things that make Twitter so popular. That brings us to this week, when two new features began to roll out, and community managers everywhere rejoiced! Let’s take a look and see what they are:

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Facebook Mobile Ads For Dummies

By Frank Emanuele

Since the launch of Facebook’s mobile advertising offering nearly a year ago, the platform has seen new features and iterations just about every single week. What’s more, mobile ads are enjoying tremendous success; Facebook’s recent Q1 earnings call revealed that ad revenues doubled quarter over quarter. And yet, with such an incredibly powerful tool at their disposal, it seems that many marketers aren’t using it to their advantage.  With over 600 million Facebook members using the mobile app each month, there would appear to be a huge missed opportunity in not advertising on mobile. In reality, optimizing your Facebook ads for mobile is actually pretty simple once you set aside the resources to make it happen. Below are some simple ways to implement mobile ads.

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3 Habits of Highly-Effective Marketers

By Frank Emanuele

In the marketing field, there are some basic Dos and Don’ts. We’ve all heard the basics at conferences and in business books, but it can be hard to remember these key learnings when the time comes to put them into practice. For the sake of self-improvement, it’s important to stop and take a moment every so often to review these best practices and re-evaluate how you’re living up to them. Call it spring cleaning for marketers. Let’s take a quick look at the building blocks of our industry and see how we’re performing, shall we?

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Do This One Thing To Be A Better Marketer

By Frank Emanuele

I recently found myself without internet access for several days while moving into a new apartment. At first I was upset. What would I do without a constant connection to the outside world? But I soon realized that it brought me exactly the peace and quiet that I needed to do some introspection and find clarity. Since coming back online, my mind is well rested, more focused, and able to think much more strategically. But if you’re anything like me, I’m sure you can think of a million reasons why unplugging just won’t work for you… Continue reading

5 Killer Ways to Manage Your Social Reputation

By Frank Emanuele

A reputation takes years to build, but just seconds to damage irreparably. In today’s evolving social landscape, brands need to be prepared when a crisis arises. Managing your brand’s reputation on social media is more than just developing a friendly voice. It’s a way of shaping the conversation surrounding your brand. What would you do if you found yourself in the middle of a social media fire drill tomorrow? Continue reading

3 Ways You Should Be Using Influencers, But Probably Aren’t

By Frank Emanuele

In recent years, the emphasis in social and digital marketing has been on paid media. By and large, brands are concerned with determining the budgets necessary to meet their goals and hit their KPIs. In 2013, I predict that we’ll see a shift toward earned media as the more likeable brands continue to look for meaningful and genuine ways to connect with consumers. We saw the beginnings of it in 2011 and 2012 with the rise of Klout, and trends indicate that influencers will be more important than ever in 2013. But are you doing everything you can to leverage the opportunities presented to you by influencers? Let’s take a look and see, shall we?

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Why Entertainment Loves Social Media

By Frank Emanuele

Many in the entertainment industry fear the Internet because they don’t understand it. In 2011, those who backed SOPA made it clear that they would rather alienate an entire segment of their target audience and accuse them of criminal activity instead of harnessing their passion and turning them into brand ambassadors. But almost from the start, entertainers, studios, and networks that are active on social media and engage with their audiences have seen great success as a result. The numbers don’t lie. Social is becoming more and more a part of the entertainment experience, and those who jump aboard the social media train now will reap the rewards!

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The Likeable Podcast 13: Let’s Talk Social Ads

By Frank Emanuele

What makes the best branding campaigns? What brands are shining examples of transmedia branding? Frank and Cara tackle some of the best and brightest campaigns, highlight a brand for their work in social, and cover the latest social headlines!

Check us out on iTunes to subscribe and get the latest episodes delivered directly every week, or click here to start listening right now! And remember to tweet #LikeablePodcast and join the conversation! Continue reading

Social ROI for Dummies

By Frank Emanuele

One of the questions echoing in the offices of every social media marketer is the value of social. Here at Likeable, we even recently published a whitepaper on the subject of ROI. Marketers always ask themselves: how much return can we expect to see on our investment? How will this benefit us? Is it worth our time, money, and resources? While the question of social ROI is a tough nut to crack, there are some surprisingly simple checks you can use to take the pulse of your social marketing efforts and make sure you’re on the right track. Let’s have a look and see how you’re doing! Continue reading