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Keeping the Momentum Going AFTER the Launch

By Cara Friedman Social media is a great way to promote a specific event, premiere, and launch. It is common to create a social presence for this one-time event and leverage social media to create a following and a community. There are tons of examples of brands using social media to promote their event and [...]

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Automate Content Sharing With Recipes

By: Ramon Thompson If This Then That (IFTTT) is a service that allows you to create “Recipes” that perform tasks. IFTTT  allows you to combine “ingredients” – services like Twitter, Pocket, and Buffer – in order to automatically share content. For example, you can save a Twitter link to your Pocket queue, and have it [...]

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Gay Marriage, Chicken Sandwiches, and Social Media Disasters

By Ricky DeMaio You’ve probably heard by now about Chick-fil-A’s recent social media scandal. If you haven’t, allow me to summarize for you: Chick-fil-A was being blasted publicly for the company’s (and CEO’s) stance against gay marriage (which they’ve never really denied before).  Jim Henson Company even ended their partnership with the fast food chain. As a response, [...]

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The Likeable Podcast 5: Customer Service with @FrankEliason

By Frank Emanuele The one and only Frank Eliason joins us to chat about the importance of delighting customers with outstanding service in social media. We also talk about social TV, the latest headlines, and shine the spotlight on a men’s fragrance brand (Hint: it’s not Old Spice!) Check us out on iTunes to subscribe and get [...]

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6 Ways To Grow Your Social Community

By Cara Friedman There is a lot of information out in the social media world that teaches you how to engage with your community, how to activate your community, and even how to appreciate your community. While this is all extremely valuable information, it seems to be skipping a step when thinking about your social community. Before [...]

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TimeHop and Learning from Mistakes

By Marissa Breton Several months ago, I came across TimeHop, a service that sends you daily e-mails detailing every tweet you tweeted or post you posted one year ago, to the day. I started receiving e-mails detailing all of my hilarious, or more often than not, embarrassing posts I’d foolishly shared with the world.

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5 Reasons You Ought to Be More Thankful

5 Reasons You Ought to Be More Thankful

By Amy Kattan On Sunday night at 10pm ET, #LikeableChat celebrated its first birthday (YAY BIRTHDAYS!!) with the topic of gratitude. We’ve heard a million social media peeps say things like “don’t forget to respond to your followers,” “thank your consumers for being your fans,” and “a little surprise and delight goes a long way.” [...]

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3 Helpful Tips For The Community Manager On The Go

By Cara Friedman Being a community manager is a 24/7 job. As the representative of your brand in the social space, you have a huge responsibility to be available and responsive. The problem is, no human being is sitting in front of their laptop hitting the refresh button all day and night. Luckily, there are [...]

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A picture is worth a thousand words (and more engagement)

A picture is worth a thousand words (and more engagement)

By Dean Opriasa It can’t be denied that people are visual creatures. We like things that are colourful and images that attract our eyes. To simplify, pictures get attention and keep it. It takes only a split second to look at an image, versus a few to read a summary. Pictures are more likely to [...]

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The Buzz Topic at South by Southwest: Community

The Buzz Topic at South by Southwest: Community

By. Nicole Mastrangelo Along with each Social Media page comes a full community of fans, and behind those fans lies a group of people who manage that audience on a day-to-day basis. The communities drive the conversation and embrace the ideas that each brand and company brings to the online world. After attending the Interactive [...]

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