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The One Thing That Drives Facebook Engagement

By Barry Hott When writing content for a Facebook page, it’s hard to remember that users aren’t on Facebook to read your Facebook posts. They’re there to see their friends’ photos and activities and, if you’re lucky, they won’t be frustrated when they see your page’s content. So how do you get users to engage with [...]

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Don’t Be Afraid To Go Silent on Social Media

By Andi Barton Contrary to popular belief, there are in fact times when you can–and should–pause your community management. The daily expectations from your fans set high standards in terms of response management and customer service. However, there are times when it is better to remain silent, times when controversy is present or events are unfolding [...]

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Why Your Fans Are Just Not That Into You

By Alexandra Ostrow You’re a smart, savvy marketer with a killer brand and a large fan following. And yet, the engagement on your page is far from ideal. It’s unfortunate, but it happens. The truth is: your fans are just not that into you. Here’s why.

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How I Got @JCrew to Start Tweeting Again

By Barry Hott It’s extremely rare to catch me not wearing something from J. Crew. Pants. Socks. Shirt. Underwear. Hat. Man-bag. Jacket. Tie. Shoes. J. Crew everything. Anytime. Anywhere. I love it. In fact, my obsession with J. Crew might even surpass my unreasonable addiction to Instagram. As a big fan and huge proponent of social media, I [...]

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3 Ways To Add Short Form Video In Your Content Mix

By Ike Brooker Vine. Vine. Vine. No, Vine isn’t the reason why you need short form video content in your strategy, but it does prove that the time has come for video to begin taking its place at the front of a content strategy. Sure, it’s limited, but limits can foster creativity, limits and legos. [...]

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How To Use Social Media For Employee Engagement

By Brian Murray At Likeable we strive to create a culture where communication and personal development are top priority. We have done a few things to keep our employees engaged. Obviously, we are focused on social here, but many of these tips can be applied offline too. As readers of our blog, you might also follow [...]

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2013: Year of the Community Manager

By Rindaanne Riccio In previous years, we have seen some major slip ups in Social Media. It seems like we have seen it all before: a rude tweet sent out or a Facebook status not meant to be posted. No matter how bad the situation seems to be, we can all agree on one thing; careless [...]

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The Key to Success on Facebook in 2013: Engagement

By Barry Hott Nobody wants to read all of your Facebook updates. Facebook knows that all of your posts aren’t gold, so when you post on your Facebook page, you reach between 1% and 20% of your fans organically. As users continue to like more pages, they cause the pages to compete more in Facebook’s [...]

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Bridge The Gap With Cinemagr.am

By Rodney Hazard RED BULL: ABC: NBC:

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