A study commissioned by the 4As examined what a successful ad agency will look like in 2020. In order for agencies to remain relevant and grow significantly, they must provide marketing and business strategy services to clients. The study revealed two things that are lacking between the agency and client relationship. First, agencies need to tie back tactics to their clients’ real-time business results. Second, although agencies think they are working in real-time, they still aren’t being fast enough.
So why does this matter? (more…)