The Likeable Podcast 5: Customer Service with @FrankEliason

By Frank Emanuele

The one and only Frank Eliason joins us to chat about the importance of delighting customers with outstanding service in social media. We also talk about social TV, the latest headlines, and shine the spotlight on a men's fragrance brand (Hint: it's not Old Spice!)

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What's the best customer service experience you've ever had in social media? Which brands offer the best customer service?